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Privacy Policy

Your privacy is important to us. This policy explains how we collect, use, and protect your information.

Last updated: January 15, 2024

1. Introduction

GoPrompt.ai ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI prompt management platform.

By using GoPrompt.ai, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our services.

2. Information We Collect

2.1 Information You Provide

  • Account information (email address, name, password)
  • Profile information (avatar, bio, preferences)
  • Prompts and content you create
  • Team and collaboration data
  • Payment information (processed securely through third-party providers)
  • Communications with us (support tickets, feedback)

2.2 Information Collected Automatically

  • Usage data (features used, time spent, interactions)
  • Device information (browser type, operating system)
  • IP address and location data
  • Cookies and similar tracking technologies
  • Analytics data (via Vercel Analytics)

3. How We Use Your Information

We use the collected information for:

  • Providing and maintaining our services
  • Personalizing your experience
  • Processing transactions and sending related information
  • Sending administrative information and updates
  • Responding to inquiries and providing support
  • Improving our services and developing new features
  • Detecting and preventing fraud or abuse
  • Complying with legal obligations
  • Marketing and promotional communications (with your consent)

4. Information Sharing and Disclosure

We do not sell your personal information. We may share your information in the following situations:

  • With your consent: When you explicitly agree to share
  • Team members: With members of teams you belong to
  • Service providers: With trusted third-party services (hosting, analytics, payment processing)
  • Legal requirements: When required by law or to protect rights
  • Business transfers: In connection with mergers or acquisitions
  • Public content: Prompts you choose to share publicly

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

  • Encryption of data in transit and at rest
  • Regular security audits and updates
  • Access controls and authentication
  • Secure data centers with physical security
  • Employee training on data protection
  • Incident response procedures

However, no method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to:

  • Provide our services to you
  • Comply with legal obligations
  • Resolve disputes and enforce agreements
  • Maintain business records

When you delete your account, we will delete or anonymize your personal information within 30 days, except where retention is required for legal purposes.

7. Your Rights and Choices

You have the following rights regarding your personal information:

  • Access: Request a copy of your personal data
  • Correction: Update or correct inaccurate information
  • Deletion: Request deletion of your personal data
  • Portability: Export your data in a machine-readable format
  • Opt-out: Unsubscribe from marketing communications
  • Restriction: Limit how we process your data
  • Objection: Object to certain processing activities

To exercise these rights, please contact us at privacy@goprompt.ai

8. Cookies and Tracking

We use cookies and similar tracking technologies to:

  • Keep you logged in
  • Remember your preferences
  • Analyze usage patterns
  • Improve our services

You can control cookies through your browser settings. For more details, see our Cookie Policy.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers, including standard contractual clauses and adequacy decisions.

10. Children's Privacy

GoPrompt.ai is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal information, please contact us.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date. For material changes, we will provide additional notice via email or in-app notification.

12. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

Email: privacy@goprompt.ai

Address: GoPrompt.ai, 123 Tech Street, San Francisco, CA 94105

Data Protection Officer: dpo@goprompt.ai

GDPR Notice for EU Residents

If you are located in the European Union, you have additional rights under the General Data Protection Regulation (GDPR). We are committed to protecting your rights and complying with GDPR requirements. For specific inquiries related to GDPR, please contact our Data Protection Officer.